An excellent service for Kuhn Rikon Cookware

Customers, who decide for a Kuhn Rikon product, profit from outstanding warranty services. Even if an article is not any more available, the spare parts are – for another 15 years and sometimes even longer. The entire Kuhn Rikon branded product range will be repaired by our specifically trained specialists. Kuhn Rikon provides these exceptional services worldwide.


  • Which product best meets your wishes?
  • Your questions about the use of our products
  • If you are looking for accessories for your Kuhn Rikon cookware
  • Is it worth repairing?
  • Ordering a copy of the instructions for use

Durotherm leakage check

DUROTHERM leakage check – Leakage test you can carry out at home.
How to test whether your DUROTHERM cookware is absolutely airand watertight:
  • Take off the side-grips and/or the handle.
  • Completely immerse the cold DUROTHERM cookware at an angle in a hot water bath (at least 50 ºC). Caution: protect your hands from the hot water!
  • If air bubbles start rising, this indicates that there is a leak. Do not use the cookware any more, and send it in to be checked.
  • If no air bubbles appear, the cookware has no leaks and you can continue to use.
  • Refit the side-grip or handle.
Get Flash

Get Flash

postal address for Switzerland

Service Center
CH-8486 Rikon

Tel. +41 52 396 03 50
Fax +41 52 396 02 92


Repairs recipt in our factory shop in Rikon:

Monday to Friday 09.00 a.m. – 12.00 p.m. and 01.30 p.m. – 04.00 p.m.
Saturday 09.00 a.m. – 04.00 p.m.

postal address for Germany

Service Kuhn Rikon
Maybachstr. 1
D-78244 Gottmadingen
Telefon +49 (0) 907 15 83 75 86

Sending in for repair

Send us your cookware for repair or inspection. We will process your repair within one working day, and will deliver by post at favourable terms.

Would you rather not travel to the post office? With Webstamp from the Post Office, the postman comes to your home or to a workplace in Switzerland and picks up the package.
* incl. VAT, plus shipping